Let's say Sony didn't purchase enough capacity in your area, then you'll have issues. If any of the bandwidth of any of the connections between these servers are insufficient, you'll experience issues. Verizon) which will send it to Sony "server" which in turn will send to Netflix. I am grossly simplifying but when you try to view Netflix via Sony player, your request goes to your local ISP (e.g. You are overlooking Sony's role in the interconnected networks (or internet). There is more than Netflix and Verizon involved. And I think it's more network traffic than the player.but the player itself's not without concern. I think it's likely an activity sensor.īut Netflix has been the one offender for stability. That problem was any video file that exceeds an hour and a half of time can disconnect you and you have to back in and play the video from where it paused. Vudu hasn't given me any problems except for the glitch someone detailed earlier in another thread. Amazon is good (it starts out fuzzy but the quality improves as the video file downloads, buffers, and sharpens the video). I've used Amazon Instant Video and Vudu and Youtube on this, with Blu-Ray playback. My solution was to buy a Roku 3 and Apple TV 4 to take care of my streaming needs on my main home setup. I have not found any solutions that work for the 5500. My other Sony players stream Vudu and Netflix fine. I have six different Sony models at my house, and this unit has been the least dependable of all of my units. I cannot commit on the Netflix issues since I do not use the unit for anything but blu-ray playback now. I have not been impressed with this unit. I have had problems with this unit using Vudu. Comcast stepped up and fixed it, but Verizon doesn't seem to have officially acknowledged they fixed it on their end. I did some digging, and I found out that Verizon is throttling Netflix sometimes, according to articles in 2014. Half of my time when it freezes up, I leave Quick Start off and have to do a power down, let it right itself with a reboot and off, and then turn it back on.Īnd the problem is more apparent when late at night. Cause the moment you go into a page for a movie or a show, after a couple of seconds, no matter what you do, it starts trying to play it. Then I start doing other stuff like going to other shows, adding them or doing stuff.and I realize that the moment I jump onto a show or movie, they start queueing it up in the background. I tried this on Netflix during the day, and usually, I can marathon a whole season without issue. But I did find something that may be part of the cause: Have the same problem, are your solutions working? Yet Netflix is the only app that exhibits this issue. My internet speed is not an issue either (I do HD on Amazon and even HDX on Vudu, and everything looks great). I've turned off Quick Start in case keeping the player cached for instant boot could be keeping data behind that's lagging the player. In order to rectify it, I have to do a hard shutoff of the player. It gets to the point where the first notice of it happening is where subtitles/CC get delayed, then it begins stuttering. It doesn't happen with reading local media on a USB drive. It doesn't happen with regular Blu's or DVDs. It doesn't happen with Amazon Instant Video. And at times, especially if the player's left sitting on or idle after a while, it seems to encounter severe lag on Netflix. But I have Verizon FiOS with a BDP-S5500 that is about 2+ months old (region-free formatted by 220-Electronics). I don't know if anyone can vouch for this.
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